If you wish to set an Out Of Office message on a shared/delegate mailbox, the best way to do this is via the web.
Log in to https://outlook.office.com with your SSO credentials.
You will now be looking at your mailbox, therefore, we need to get to the shared one. Click your initials or picture (if you've set one) in the top right corner of the screen then click Open another mailbox.
Type the address of the shared mailbox and select it when it shows.
Once selected, click the blue Open button.
At this point, it should then open a new window or tab and it will be the mailbox of the shared mailbox. You can check it is the correct mailbox showing.
Once happy it's the shared mailbox you wish to set/amend an Out Of Office on, click the cog in the top right corner and find Automatic replies in the list.
From there you can set the Out Of Office message you wish, any timescales (or just switch it on permanently), and also select whether you want to send to external addresses too.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article