General Issues - Kx keeps crashing

Sometimes the local files that Kx stores on your machine can become stale/corrupt.

If you encounter issues with Kx crashing out, the first thing to do is run a script that will remove those files and allow Kx to reinstall fresh copies.

Open the Staff$ shared drive via File Explorer. 

Scroll down to the Kx folder.

Double click the KxFix file, it will flicker quickly and disappear.

Try running Kx again now. It should say it needs to copy some files over and if a progress bar appears, allow it to complete fully.

Once copied, you should be able to log in as normal.